Privacy Policy
Meow Inn by Paws & Co. is committed to protecting your privacy and ensuring the security of personal information shared during your interaction with our services.
Information We Collect
- Pawrent Details: Name, contact number, email (if provided), emergency contact, and payment details.
- Pet Details: Name, breed, age, medical history, vaccination records, and behavior notes.
- Booking and Communication Records: Includes check-in/out dates, forms submitted, and chat logs or call records for appointments.
How We Use Your Information
- To schedule and confirm boarding services.
- To provide personalized care based on pet needs.
- To share updates (e.g., photos, videos) with pawrents.
- To manage emergency situations and contact vets or emergency contacts.
- To comply with legal and regulatory obligations.
Data Security
We take reasonable steps to protect your data through secure storage systems, limited access protocols, and internal staff policies. However, no method of transmission over the internet or electronic storage is 100% secure.
Sharing of Information
- We do not sell or rent your personal data.
- Your information is only shared with:
- Veterinary professionals in emergencies.
- Staff members responsible for your pet’s care.
- Financial institutions for processing payments.
Retention Policy
Information is retained for up to 24 months after the last boarding unless longer retention is legally required.
Photos and Media
Images or videos of pets may be used for daily updates and promotional content on social media unless the pawrent explicitly opts out in writing.
Your Rights
- You can request access to or correction of your data at any time.
- You may opt out of non-essential communications (marketing) via WhatsApp or written request.
Policy Updates
We reserve the right to modify this Privacy Policy. Updated versions will be available prior to each stay.
Contact
For any concerns or requests regarding your personal data, please contact us at 9743345401 via WhatsApp or call.